KVKK
METAL Oto Tic. A.Ş. ("Company") attaches utmost importance to the security of your personal data. With this awareness, as the Company, we attach great importance to processing and storing all kinds of personal data belonging to all individuals related to the Company, including those who benefit from our products and services, in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK"). With the full awareness of this responsibility, as the "Data Controller" as defined in the KVKK, we process your personal data in the manner explained below and within the limits mandated by the legislation.
a. Data Controller and Representative
Under Law No. 6698 on the Protection of Personal Data, your personal data may be processed by METAL Oto Tic. A.Ş., registered with Istanbul Chamber of Commerce with registration number 542603, tax number 6190833982, located at Küçükbakkalköy Mah. Işıklar Cad. No:30/5 Ataşehir/İSTANBUL, as the data controller, within the scope explained below.
b. Purposes for Processing Personal Data
Collected personal data, such as name, surname, identification and phone number, e-mail and residence address, etc.,
Verification of your identity,
The necessary work to be done by our business units to benefit you from the products and services offered by our company,
Sales of new and used vehicles,
Sales and after-sales processes of products and/or services,
Providing information about the content of products and/or services,
Sales of new and used vehicles,
Sales and after-sales processes of products and/or services,
Providing information about the content of products and/or services,
Sales of new and used vehicles,
Sales and after-sales processes of products and/or services,
Providing information about the content of products and/or services,
Sales of new and used vehicles,
Sales and after-sales processes of products and/or services,
Providing information about the content of products and/or services,
Processing of your credit score and financial background data to assess your financial eligibility for our services, (Findeks)
Provision of insurance and financing services,
Provision of vehicle protection services,
Fulfillment of licensee and dealership agreements,
Collection of payments, including mail order and wire transfer instructions,
For hourly, daily, and monthly vehicle rentals, offering customers discounts, gift certificates, product/service promotions, information, personalized advertising, campaigns, and other benefits; sending commercial electronic messages within the scope of loyalty programs, conducting surveys and tele-sales, and providing various advantages through statistical analyses,
Performing checks such as TRAMER inquiry, financial background check, and quotation as necessary for the performance of the contract and the business,
Handling after-sales services such as damage management,
Sending commercial electronic messages upon obtaining separate consent in accordance with legal regulations,
Organizing competitions, events, and other activities,
Customizing the products and services offered by our company based on your preferences, usage habits, and needs, and making recommendations,
Improving the quality of services and providing better service to our customers,
Issuing invoices for the services provided,
Responding to all your inquiries and complaints regarding our services,
Ensuring the fulfillment of our company's human resources policies,
Ensuring the legal and commercial security of our company and individuals in business relations with our company,
Determining and implementing our company's business strategies,
Ensuring the sustainability of vehicle sales/rental and after-sales services,
Ensuring the physical security and supervision of our company's locations,
Planning of logistics activities,
Conducting reputation research processes, ensuring compliance with ethical values and the law, and carrying out legal business and procedures,
Sharing vehicle rental information with public institutions such as the Police, in accordance with mandatory provisions of the law, and fulfilling legal obligations,
Ensuring financial reconciliation with our business partners and other third parties regarding the products and services we offer,
Processing will be done for the purpose of fulfilling contract processes and/or legal claims.
You can access detailed information about the purposes for which your personal data is processed by the Company from the Personal Data Protection and Processing Policy shared with the public at www.metaloto.com.tr.
Furthermore, your personal data may be processed outside the purposes stated above, in accordance with the mandatory provisions of Law No. 1774 on Identification, Law No. 2918 on Highway Traffic, Law No. 5684 on Insurance, Law No. 6502 on Consumer Protection, related secondary legislation, tax obligations, regulations of supervisory and regulatory institutions and other authorized public authorities, and other legal provisions. It may be transferred to METAL Oto's physical archives and information systems and kept under protection in both digital and physical environments.
c. To Whom and For What Purposes Personal Data Can Be Transferred
Your personal data collected will be transferred to our business partners, suppliers, shareholders, affiliates, our Greenmotion brand, METAL Oto's infrastructure providers, third parties from whom services are received and provided, METAL Oto, dealers and franchisees, insurance companies (other than Bipoliçe Sigorta, for the fulfillment of after-sales services), financing companies, judicial authorities or relevant law enforcement agencies upon request in accordance with the law, and other third parties within the scope of the purposes specified in the Personal Data Protection and Processing Policy shared with the public at www.metaloto.com.tr, in accordance with the personal data processing conditions and purposes specified in Articles 8 and 9 of the KVKK, for the purpose of carrying out our commercial activities and within the legal security framework.
d. Method and Legal Basis for Personal Data Collection
Your personal data is collected by the Company through various channels such as the website, mobile applications, call center, and physical channels; in order to provide you with our commercial services, especially vehicle sales/rental and after-sales services, and to carry out our commercial activities within this framework. The collection is done verbally, in writing, or electronically based on relevant legislation, contracts, requests, commercial practices, and principles of good faith that arise and are implemented. The aforementioned personal data is processed automatically based on the legal basis stipulated in Article 5 of the KVKK, namely "it is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject."
e. Rights of the Data Subject as Stated in Article 11 of Law No. 6698 on Personal Data
Learning whether personal data is processed,
Requesting information about the processing of personal data,
Learning the purpose of personal data processing and whether it is used in accordance with its purpose,
Knowing the third parties to whom personal data has been transferred domestically or abroad,
Requesting the correction of personal data in case of incomplete or incorrect processing, and notification of this correction to third parties to whom personal data has been transferred,
Requesting the deletion or destruction of personal data in case the reasons requiring its processing cease to exist, in accordance with Law No. 6698 and other relevant laws, and notification of this action to third parties to whom personal data has been transferred,
Objecting to a result that is unfavorable to the data subject arising solely from the analysis of processed data through automated systems,
Requesting compensation for damages incurred due to unlawful processing of personal data.
f. Procedure for Data Subject Applications
Your personal data is meticulously protected within the technical and administrative capabilities of the Company, and the necessary security measures are provided at a level appropriate to potential risks, taking into account technological possibilities.
You can submit your requests within the scope of the KVKK by filling out the "Data Subject Application Form" available at "www.metaloto.com.tr" in accordance with the "Communiqué on the Procedures and Principles of Application to the Data Controller";
By personally delivering it to the address Küçükbakkalköy Mah. Işıklar Cad. No:30/5 Ataşehir/İSTANBUL,
Via notary public,
Via secure electronic or mobile signature to the address metaloto@hs03.kep.tr,
or via your registered electronic e-mail address in our system.
You can also submit your requests to our Company using other methods determined by the Personal Data Protection Authority.
To exercise your rights mentioned above, please submit your request to us along with the necessary information to identify yourself and your statements regarding the right you wish to exercise, specifying which of your rights under Article 11 of the KVKK your request pertains to. Your request will be answered as soon as possible, and at the latest within 30 (thirty) days.
If your application for these purposes requires an additional fee, you will be charged the fee determined by the Personal Data Protection Authority's Communiqué on the Procedures and Principles of Application to the Data Controller. If a written response is provided to your application, no fee will be charged for the first 10 (ten) pages; a processing fee of 1 TL will be charged for each page exceeding 10 (ten) pages. If the response to your application is provided in a recording medium such as a CD or flash drive, the cost of the recording medium will be reflected to you.
METAL OTO TİC. A.Ş